Privacy Policy

Last updated:

1. Scope

This Policy explains how ROMA Casino & Hotel (“we”, “us”) collects, uses and protects personal data of visitors, diners and hotel guests.

2. Data We Collect

  • Contact details (name, email, phone).
  • Booking details (dates, preferences, party size).
  • Payment references (processed by PCI-compliant providers).
  • Website analytics and cookies (see §7).
  • Compliance data for casino entry (age/ID verification, where applicable).

3. How We Use Data

To provide reservations, hospitality and customer support; to improve our services and safety; to meet legal obligations.

4. Lawful Basis

  • Contract (e.g., your room or table reservation).
  • Legitimate interests (service quality, security).
  • Legal obligation (age-verification, accounting).
  • Consent (where required, e.g., marketing).

5. Sharing

We share data with service providers (IT, payments, booking tools) under contracts ensuring confidentiality and security; authorities where required by law.

6. Your Rights

Subject to law, you may request access, correction, deletion, restriction, objection, and data portability. To exercise, contact us (see §10).

7. Cookies

We use essential cookies for site operation and optional analytics cookies to improve content. You can adjust preferences in your browser.

8. Security

We apply technical and organizational measures proportionate to risks, including encryption in transit and access controls.

9. Retention

We keep data no longer than necessary for the purposes above or to comply with legal retention rules.

10. Contact

ROMA Casino & Hotel
companyname@gmail.com
+420 739 975 211